Generative engine optimization: how to get your business into AI answers
More questions now get a written answer instead of a list of links: from ChatGPT, Claude, Perplexity, Gemini or Google’s AI Overviews. Generative engine optimization (GEO) is the work of making your business one of the sources those answers use. This guide separates what is known from what is guessed, and ends with steps a small business can take this month.
Generative engine optimization (GEO) means improving the chance that AI answer engines mention your brand or cite your pages. The research that named it found that adding quotations, statistics and source citations to a page made it more visible in AI answers, while keyword stuffing did not help. Google says no special optimization is needed for its AI features beyond normal SEO best practice. In practice: make your pages crawlable and indexable, answer real buyer questions directly, back claims with sources, and measure by asking the questions and checking the answers.
What generative engine optimization is
Search engine optimization (SEO) is about ranking in a list of results. Generative engine optimization is about being used inside an answer. When someone asks an AI assistant “what is the best way to handle X for a company like mine”, the reply usually names a few businesses or products and links to the pages it relied on. If yours is among them, you are on the shortlist before the buyer has visited a website.
You will also see it called answer engine optimization (AEO), AI SEO or LLM optimization. The labels differ; the question is the same: when buyers ask about your market, does the answer include you?
What the research found
The term comes from a 2023 paper by Pranjal Aggarwal and colleagues, published at the KDD 2024 conference (Aggarwal et al., “GEO: Generative Engine Optimization”). The authors built a benchmark of queries across many domains and tested how changes to a source page affected how visible it was in generated answers.
- Adding quotations, statistics and citations to sources were among the best-performing changes, along with making the text more fluent.
- Keyword stuffing did not help; in their results it performed below making no change at all.
- The best methods improved visibility by up to about 40% on their measures, and what worked varied by subject area.
Two cautions. The experiments used their own test engine and benchmark, so the exact numbers will not transfer to every assistant. And the lesson is not “add any statistic”: an unsourced number is exactly the kind of claim careful readers, and careful systems, discount.
What Google says about its AI features
Google’s guidance for AI Overviews and AI Mode (AI features and your website) is short and worth reading in full. The main points:
- There are no additional requirements and no special optimizations needed to appear; normal SEO best practice applies.
- To be shown as a supporting link, a page must be indexed and eligible to appear in Search with a snippet.
- You do not need to create new machine-readable files, AI text files or special structured data for these features.
- Pages that appear in AI Overviews and AI Mode are counted in the Search Console Performance report, under the Web search type.
So for Google, GEO is mostly good SEO done properly. Other assistants work differently, but they share the same basic need: pages they can reach, that answer the question clearly, from a source they can trust.
How AI answers choose sources
Assistants that search the web generally run one or more searches for the question, read some of the results, and write an answer from them, citing some of what they read. That has practical consequences:
- If you do not rank or get retrieved, you cannot be cited. Classic search visibility still feeds AI visibility.
- Specific beats general. A page that directly answers the exact question is easier to use than a homepage that mentions it in passing.
- Sources that agree get repeated. If several independent pages describe your business the same way, an assistant is more likely to name you.
- Answers vary between runs. The same question can produce different answers, so one check is a sample, not a verdict.
Practical steps for a small business
Make sure you can be read
Check that your pages are indexed in Search Console, and that robots.txt and any firewall or CDN bot settings do not block the crawlers of the assistants you care about. Blocking a crawler keeps your content out of that assistant’s search.
List the questions buyers ask
Write ten questions the way a customer would ask them: how to choose a provider like you, what it costs, how it compares, what to do about the problem you solve.
Answer each one on a specific page
One question, one clear answer near the top, then the detail. Use plain headings that mirror the question, and keep facts about your business consistent everywhere.
Back claims with sources
Cite where numbers come from, quote real sources, and add the first-hand detail only you have. Do not add statistics for their own sake.
Earn mentions elsewhere
Comparison sites, directories, communities and partners that describe you accurately give assistants independent sources that agree.
Measure and repeat
Ask the same questions every week and record whether you are mentioned or cited, and who is named instead.
How to measure it
There is no single “AI ranking”, so measure it the way a buyer experiences it: ask the question and read the answer. For each question, record whether your brand is mentioned, whether a page of yours is cited as a source, and which competitors appear. Repeat weekly and judge the trend, not a single run.
Conterity’s AI search visibility checks do exactly this: up to ten buyer questions per site, asked weekly with Claude using web search (plus OpenAI, Perplexity and Gemini when they are enabled), with every answer and its sources recorded. For Google’s AI features, use the Search Console Performance report.
What not to do
- Do not keyword-stuff. The research found it did not help, and it makes pages worse for people.
- Do not invent statistics or reviews. Fabricated claims are a liability with readers, with search engines and with any system that checks sources.
- Do not expect a special file to do the work. Google says AI text files are not needed for its features. Clear, crawlable pages matter more.
- Do not judge it on one answer. Answers change between runs and models; look at several weeks.
Frequently asked questions
What is generative engine optimization?
Is GEO different from SEO?
Do I need special markup or an llms.txt file?
Where does the term GEO come from?
How do I know if AI assistants mention my business?
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